Discover more in our FAQ
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Support hours: Monday to Friday, 10am - 6pm
Can I try your products in a store?
Can I try your products in a store?
We are an online-only brand and don’t have a showroom at the moment. However, you can order wood and fabric samples on our website for €20, which will be deducted from your purchase when you place an order.
How long does shipping take?
How long does shipping take?
We aim to deliver our products within 2-3 weeks. After you have placed an order, you will be contacted by email and/or telephone to arrange a suitable delivery day and time.
Can I schedule my delivery for a specific date?
Can I schedule my delivery for a specific date?
Yes, you can! Once your order is placed, we process it within 5-7 business days. After that, our courier partner will take over and contact you directly to arrange a delivery date and time that works best for you. If there are any delays, we’ll always keep you informed.
Which countries do you ship to?
Which countries do you ship to?
We currently deliver across Europe. However, our optional paid assembly service is only available in the Netherlands, Belgium, and western Germany.
Shipping costs vary and will be calculated at checkout. If your order is being shipped outside NL, BE, or DE, we may contact you regarding any additional shipping fees.
Can I return my order?
Can I return my order?
Solid wood products can be returned within 14 days, free of charge, as long as they are undamaged and in their original packaging. However, used, damaged, or customised products cannot be returned.
Return conditions may vary by product, so please check our return policy for full details in our return policy. If you’re not satisfied, let us know immediately—we’ll work with you to find a solution.